Privacy Policy

Last updated: September 1, 2022

Thank you for visiting www.zefiromethane.com (the “Zefiro Website”). We are committed to protecting your privacy and, for that reason, we have adopted this Privacy Policy to explain our data collection, use, and disclosure practices for the Zefiro Website services provided by Zefiro Methane Corp. (“Zefiro”). The Zefiro Website is owned and operated by Zefiro, a corporation existing under the laws of British Columbia, (also referred to as “we”, “us” or “our” throughout this Privacy Policy).

This Privacy Policy applies to information Zefiro collects through the Zefiro Website, either through prospective clients, clients, as well as other information provided to us online or offline by third parties, when we associate that information with clients or users of the Zefiro Website; however, it does not apply to information collected from our employees, contractors, or vendors. It also does not apply to information that you ask us to share with third parties, or is collected by Online Tool Providers (as further described below). You acknowledge and agree that Zefiro is not responsible for the data collection or use practices of any other user of the Zefiro Website or a third party utilized in providing the Zefiro Website. In addition, for Canadian users, this Privacy Policy does not apply to business contact information of an individual used for the purpose of communicating or facilitating communications in relation to that individual’s employment or business.

This Privacy Policy describes, among other things: 

• Personal and other information we collect about you;
• How we collect your information;
• How we use your information;
• How we may disclose your information;
• Your rights and choices regarding the information we collect about you; and
• How we safeguard and process your information.

1.Consent

Zefiro obtains your consent to collect, use, or disclose any Personal Information (as defined below). Your consent can be expressly provided, implicitly given (i.e., by continuing to visit the Zefiro Website you understand, accept, and consent to the practices described in this Privacy Policy), or provided through an authorized representative. However, there may be exemptions when we may collect, use, or disclose Personal Information without knowledge or consent, such as:

• If the Personal Information is publicly available from an authorized source; or
• Where we are authorized or required by law.

By providing your consent and your Personal Information to Zefiro, you agree that we may collect, use, and disclose such Personal Information as set out in this Privacy Policy and as otherwise permitted or required by law. If you do not agree with this Privacy Policy, please do not access or use the Zefiro Website.

You may withdraw your consent to our collection, use, and disclosure of your Personal Information at any time, subject to legal and/or contractual restrictions and by providing us with reasonable notice, but please note this may prevent you from using the Zefiro Website.

2.Collection of Your Personal and Other Information

1. Personal Information

When you register for newsletters on the Zefiro Website, or use our Zefiro Website, we collect Personal Information. By “Personal Information” we mean information that can identify or reasonably be linked to an individual, such as:

• Names;
• Personal or business addresses;
• Email addresses;
• Phone numbers;
• Information contained in any image, photograph or profile you submit to us.

We may obtain your Personal Information from you directly including through your use of the Zefiro Website. Some examples of when Zefiro collects such information is when you:

• Directly interact with us, for example, by filling in forms or corresponding with us by phone, email, or otherwise;
• Ask us about employment opportunities and send us your resume or other employment experience information; and/or

Automated technologies or interactions, as you navigate through the Zefiro Website.

2. Non-Personal Information

We also collect non-Personal Information relating to the Services, that is, information that does not personally identify an individual (“Non-Personal Information”). The Non-Personal Information we collect includes how you interact with the Zefiro Website, information generally collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Zefiro Website. 

Examples of the Non-Personal Information we collect include:

• The pages of the Zefiro Website that you viewed during a visit;
• What information, content or advertisements you view or interact with using the Zefiro Website;
• Language preferences;
• The city and state in which you are located (but not your precise geographic location); and
• Unique identifiers that are not connected and cannot reasonably be connected to your identity. 

We will not use Non-Personal Information to try to identify you, and if we associate any Non-Personal Information with information that personally identifies you, then we will treat it as Personal Information. As discussed in more detail below, we sometimes use cookies and other automatic information gathering technologies to gather Non-Personal Information.

Information collected by the Zefiro Website may be collected by us or one of our Service Providers (as defined below) or Online Tool Providers.

3.How Your Information is Used

Zefiro collects, discloses, and uses Personal Information for a number of reasons, including for the following purposes:

• To provide you with information about Zefiro and its services;
• Assist us in providing, maintaining, and protecting Zefiro’s services and the Zefiro Website;
• Set up, maintain, and protect accounts to use the Zefiro Website;
• Improve our online operations;
• Provide customer service;
• To carry out internal reviews, investigations, audits;
• For our internal record keeping;
• Communicate with you, such as provide you with account or transaction-related communications, or other newsletters, RSS feeds, and/or other communications relating to Zefiro’s services;
• Perform research and analysis aimed at improving our Zefiro Website and developing new services;
• Manage and maintain the systems that provide the Zefiro Website; and
• For purposes authorized or required by applicable privacy legislation or other law.

4.Disclosure of Your Information

We may disclose your Personal Information to third parties as described below.

 

We may disclose Personal Information to provide the Services, or when you authorize or instruct us to do so, for example when you use the Services to submit content or profile information. We may also disclose Personal Information and Non-Personal Information to Service Providers. By “Service Providers” we mean companies, agents, contractors, service providers, or others engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, and conducting audits). When we use a Service Provider, we require that the Service Provider use and disclose the Personal Information and Non-Personal Information received from us only to provide their services to us or as required by applicable law.

We may also disclose Personal Information and Non-Personal Information to Online Tool Providers.  By “Online Tool Provider,” we mean a licensor of software that we include in, or use with, the Services, including an API or SDK, that provides a specialized function or service to us and that requires the transmission of Personal Information and/or Non-Personal Information to the Online Tool Provider. Online Tool Providers may have the right to use Personal Information and Non-Personal Information about you for their own business purposes. Use and disclosure of Personal Information and Non-Personal Information by an Online Tool Provider is described in its privacy policy.  See Section 7 below for some of the key Online Tool Providers we use.

We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) prevent a crime or protect national security, or (e) detect, prevent or otherwise address fraud, security or technical issues. 

We reserve the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to the Services, or in the unlikely event of a bankruptcy, liquidation, or receivership of our business. We will use commercially reasonable efforts to notify you of such transfer, for example via email or by posting notice on our website.

Lastly, we may also disclose Non-Personal Information, aggregated with information about our other users, to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.  

5.Processing and Protecting Your Information

Zefiro uses reasonable physical, electronic, and procedural security arrangements in place to guard against unauthorized access, improper use, alteration, destruction or accidental loss of your Personal Information. However, as you may appreciate, no method of data transmission or storage over the Internet can be 100% secure and we cannot guarantee the full security of any information provided to us. Nonetheless, we strive to use the best appropriate security measures and have rules and procedures in place to ensure that any Personal Information in our custody is not accessed by anyone unauthorized to access it. 

We restrict access to Personal Information in our possession to our employees, Service Providers, and Online Tool Providers who need to know that information in order to operate, develop, improve or support our Services. If we share Personal Information with Service Providers, we require in writing that they also use reasonable information security measures to safeguard your Personal Information, and comply with any applicable laws or regulations with respect to information security.

 

Zefiro and its affiliates operate in Canada and the United States. As a result, information gathered through the Services may be transferred, processed, used, and stored in Canada, the United States, or in other countries where our service providers may be located.  If you use the Services, you agree to the transfer, use, and storage of your Personal Information outside your country of residence. The data protection and other laws of Canada, the United State, and other countries might not be as comprehensive as those in your country. By visiting the Zefiro Website, using our Services, and/or providing your Personal Information, you acknowledge and agree that your Personal Information can be transferred, used, and stored as identified in this Privacy Policy. Please note Personal Information stored in other countries may also be subject to disclosure to authorized officials of governments or law enforcement of such other country, pursuant to the laws of such country.

Zefiro will only keep Personal Information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and in order to comply with any applicable legal obligations. However, we may be obliged to keep your Personal Information for a longer period, for example, where required by our legal and regulatory obligations. In such cases, we will ensure that your Personal Information will continue to be treated in accordance with this Privacy Policy.

6.Transparency and Your Rights

You have the right to ask for access to your own Personal Information in Zefiro’s control. You also have the right to challenge the accuracy and completeness of your Personal Information, to amend it as appropriate, to delete it, or change how we use it subject to a limited number of exceptions prescribed by law.

You may request access to your Personal Information by sending an email to privacy@zefiromethane.com with your instructions. We will try to locate and provide you with your Personal Information and give you the opportunity to correct this data, if it is inaccurate, or to delete it, at your request. But, in either case, we may need to retain it for legal reasons or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests to ensure our compliance with applicable privacy laws. We will respond to any requests within 30 days of receipt and authentication of your identity, or provide written notice where additional time is required to fulfill the request.

In some situations, we may decline to process requests if required by law. This may be the case where, for example, a request relates to information that is not associated with your Personal Information. If we are unable to fulfil your request, we will notify you in writing explaining why we are unable to do so and provide you with any further recourse available to you. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

 

Subject to the exceptions set out in this Privacy Policy, we will attempt to accommodate all requests but please note that, to the extent you object to our processing of Personal Information that is necessary for us to provide our Services to you, certain features and functionalities of the Services may no longer be available to you.

We may use third party service providers that collect information for interest-based advertising purposes (advertisements that are tailored to your likely interests, based on categories in which you have shown an interest). To learn more about these third parties and the choices they offer users, please visit the Network Advertising Initiative’s choices page or the Digital Advertising Alliance’s choices page. If you are reading this Privacy Policy from a mobile device, you can learn more about the DAA's mobile choices program here.

We support the development and implementation of a standard "do not track" browser feature that provides customers with control over the collection and use of information about their web-browsing activities. Once a standardized "do not track" feature is released, we intend to adhere to the browser settings accordingly.

You can opt out of receiving marketing e-mails from us by clicking on the “unsubscribe” link in the e-mails or by contacting us at privacy@zefiromethane.com. Please note that it may take up to ten (10) business days for your opt-out request to be processed. Also, even if you opt out of marketing e-mails, we may continue to send you certain account-related emails, such as notices about your account and confirmations of transactions you have requested.

7.Cookies and Automatic Information Gathering Technologies

Every time you use the Services, we collect Personal Information and Non-Personal Information (discussed above in Section 2) regarding that use. Also, we may use your device’s unique identifier (UDID) or other unique identifiers to assist us in collecting and analyzing this data. For example, to improve our Services, we collect how, when, and which parts of the Services or its features you use.

To assist us in collecting and storing this Non-Personal Information, we may employ a variety of technologies, including “Cookies,” local browser storage, and “web beacons,” “pixels,” or “tags.”  A “Cookie” is a small amount of data a website operator, or a third party whose content is embedded in that website, may store in your web browser and that the website operator or, as applicable, the third party, can access when you visit the website.  A web beacon, pixel or tag is a small, usually-transparent image or script placed on a web page that allows the operator of that image or script, which may be the operator of the website you visit or a third party, to read or write a Cookie.

Your operating system and web browser may allow you to erase information stored in Cookies and local browser storage. But if you do so, you may lose some web preferences or settings. You may also be able to set your browser to refuse all website storage or to indicate when it is permitted, but some features of our Services may not function properly without it. We may use Cookies to keep you logged in, save your preferences for the Services, and to collect information about how you use your Services.

An Online Tool Provider may collect information automatically, in which case Personal Information and Non-Personal Information it receives are subject to the Online Tool Provider’s privacy policy.  Some Online Tool Providers may allow you to opt out of certain collection and/or uses of your information.  You can read more here:

            Google Analytics

8.Third Party Websites

Zefiro may include links to other websites that we think will be of interest to you or operated by our business partners, affiliates, advertisers and others. These third parties have separate data collection and privacy practices independent from ours, and we cannot be responsible for their policies or activities. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how those websites collect, use, share and protect your information. Please contact those third parties directly if you have questions about their privacy policies.

9.Residents of California or Nevada

Residents of California

You may have heard of the California Consumer Privacy Act of 2018 (the “CCPA”), which provides certain rights to California residents in connection with their Personal Information. Our Services are not currently subject to the CCPA. However, we do provide notice and transparency about our collection and use of Personal Information as described in this Privacy Policy.  

Residents of Nevada

We do not sell your Personal Information. However, you may contact us at privacy@zefiromethane.com with questions.

10.Children

The Services are not intended for users under 13 years of age. We do not knowingly collect Personal Information from users under 13 years of age. We do not authorize users under 13 years of age to use the Services. If you are the parent or guardian and have learned or suspect that your child under the age of 13 has provided us with Personal Information, please contact at privacy@zefiromethane.com and provide us with the name and email address that was used and we will promptly delete such information.

11.Changes to this Policy

We may modify or update this Privacy Policy periodically with or without prior notice by posting the updated policy on this page. You can always check the “Last Updated” date at the top of this document to see when the Privacy Policy was last changed. If we make any material changes to this Privacy Policy, we will notify you by reasonable means, which may be by e-mail or posting a notice of the changes on our website prior to the changes becoming effective. We encourage you to check this Privacy Policy from time to time.

IF YOU DO NOT AGREE TO CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES (WHICH IS THE “LAST UPDATED” DATE OF THIS PRIVACY POLICY).

12.Questions and Contact Information

We welcome your questions, comments, and requests regarding this Privacy Policy and our privacy practices.

Please contact us at:

Zefiro Methane Corp.

2630 – 1075 West Georgia St, Vancouver BC, V6E 3C9

Attention: Junita Thakorlal - Privacy Officer                 

Email:  privacy@zefiromethane.com

We have procedures in place to receive and respond to complaints or inquiries about our handling of Personal Information, our compliance with this Privacy Policy, and with applicable privacy laws. To discuss our compliance with this Privacy Policy please contact our Privacy Officer using the contact information listed above.